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Scratch and Dent Items

What is a Scratch 'N' Dent Item?

These items are primarily products that have been previously returned by other customers. They may have some minor cosmetic flaws such as scratches or nicks, or may be slightly experienced. Either way, they are guaranteed to function perfectly. If you can live with a minor blemish, you'll save some serious bucks! Because of the random nature of flaws on specific items, we are unable to list specific details.

Scratch and Dent products include our 100% Satisfaction and Lowest Price Guarantees: If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange - your choice. We give you thirty days from the shipping date.

Because the reasons for products becoming Scratch 'N' Dent items vary, it isn't possible for us to indicate the specific condition of each product. Also, due to the variability of these minor defects, exchanges aren't permitted for the purpose of replacing a Scratch 'N' Dent item with the same item in hope of finding a relatively better one. Assessing the importance of cosmetic defects is subjective, so such exchanges are not possible.

Some of the reasons that items are sold as a Scratch 'N' Dent Items:

  • During shipping, the product was blemished, dented or scratched.
  • In transit the manufacturer's packaging was damaged, but the contents were unharmed.
  • The product was returned without the original packaging materials.
  • The product was returned without its owner's manual.
  • The product was returned under our thirty day 100% Satisfaction Guarantee and then repaired to meet our high standards.

    • Please note:
    We are unable to identify the specific reason a particular item is offered as a Scratch 'N' Dent product. But we're confident that these products will bring you the consistent enjoyment, quality, and reliability you've come to expect from us, and at a very attractive price. Scratch 'N' Dent supplies are limited.

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